Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I need to block a phone number of a harassing ex whose mobile phone is a different area code than my landline. Is there seriously no way to do this?
Questions
•
AT&T Phone Features
Accepted Solution
Official Solution
I want to activate call blocking. *60 didn't work
Questions
•
AT&T Phone Features
Accepted Solution
Official Solution
When is ATT going to increase the number of blocked calls to more than 20 (how about 100) ??? I've got so many blocked numbers that 20 is really INSUFFICIENT!! I'm getting more spam calls than real calls and had to delete some of the older blocked numbers just to enter the new ones. I really do
Questions
•
AT&T Phone Features
Why is that I have entered a number on one of my smart limit accounts to be blocked but their messages continue to come through?
Questions
•
Data & Messaging Features, Internet Tethering
Is there an option to block a specific "area code"? For example, we get a solicitation call from Kingston Jamaica area code 3 times a week. The number is always different as it is spoofed, but the area code is always the same. Since we don't know anyone in Jamaica, nor do we want calls from that cou
Questions
•
AT&T Phone Features
U-Verse Voice should allow more than 20 numbers to be blocked. I use this service to eliminate political calls, telemarketers using polling, and religeous groups. All of these have loopholes in the Do Not Call list that permits them to bother me at home. I'm certain that it is technically possible
Questions
•
AT&T Phone Features
Closed
Would love to start a campaign to allow blocking of "Unknown" and "No Caller ID" numbers. 99.9% are violating the Do Not Call List and it needs to stop. Even if ignorable, it is disruptive and should not be tolerated. Dear AT&T,Please lead the way in helping to stop the "Unknown" and "No Caller ID
Questions
•
Account Features
Caller ID and Call blocking aren’t enough. Merely blocking unwanted phone calls does little to dis-incentivize the scammer from continuing to robocall other victims. What is needed is a ChargeBack feature. The idea for ChargeBack is after receiving an unwanted call you can select to block and charge
Questions
•
AT&T Phone Features
I quickly used up my allowance of 20 blocked numbers within 2 weeks. Can you please allow more numbers to be blocked - like 100 or 200? Call screening will not work for me. Here are several ways you could increase this limited number1) Create wild cards - since spammers seem to use blocks of simil
Questions
•
AT&T Phone Features
I have a land line and I do NOT understand why blocked numbers are both still able to call AND leave a voice mail. Can someone please explain to me how and why this is happening? Also, I get non-stop calls from "Unavailable 1" on my caller ID. How can I block this from calling me over and over an
Questions
•
AT&T Phone Features
I have Call Protect Plus enabled and set it up to forward all the categories to voicemail. I noticed today that I was not getting call backs for service related issues from Comcast ((800) 266-2278). They were going straight to voicemail. I checked the Call Protect app and all
Questions
•
Account Features
This has been a busy season for scam calls, spoofed calls, and telemarketers who ignore the Do Not Call list. After switching to U-verse Voice from AT&T POTS I was pleased that Call Blocking is an included feature, but the limit of 20 numbers is unfortunate. Just today we got three scam calls; the
Questions
•
AT&T Phone Features
How can we stop these calls (landline) ? Seems like the louder we praise and marvel at our own technology, hackers & scammers benefit all the more. VoIP makes an overseas call appear local, CID can be spoofed to show as a local call, if memory serves, I once got a call from my own number. How can yo
Questions
•
AT&T Phone Features
Until recently I have been using my Norton Antivirus app to block all incoming calls and texts except for those on my contact (google). It worked flawlessly. I have a Samsung S9+, android OS. Then Google stopped allowing Norton permissions neccesary to accomplish these great features . So now I'm le
Questions
•
Android
I just got an Amazon Fire Phone. Sorry if this seems ignorant or redundant. Issue 1 -Is there a way to limit how many times a call rings before it goes to Voicemail?I know they go by "time" not by # of rings. I couldn't find a voicemail prompt to change or customize this. I really just want
Questions
•
Account Features
When I try to enter the 20th phone number in my Call Blocking feature, my computer locks up. If I delete one of the 19 numbers, and then enter a new 19th number, it is accepted. This has been going on for months. I keep thinking it is a glitch that will be corrected. The same thing happens in my
Questions
•
AT&T Phone Features
I am seeing an issue where Call Protect is blocking a number that is in my contact list on my phone and in the app. How can I the app from blocking the calls for this number?
Questions
•
Account Features
I have landline phones (at least I think they're still considered landline phones as they are part of U-verse's triple package) for which I want to add phone numbers to block. Pressing *60 gets the "Call blocking is active" message, but no options follow to add/delete a number, as the online instru
Questions
•
AT&T Phone Features