Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (18)

Relevance
Selected Relevance

Accepted Solution

Official Solution

How do we block calls from numbers outside of our local area code? Is there truly NO way to do this?

I need to block a phone number of a harassing ex whose mobile phone is a different area code than my landline. Is there seriously no way to do this?

Questions

265

2

0

0

Accepted Solution

Official Solution

How to activate call blocking

I want to activate call blocking. *60 didn't work

Questions

286

1

0

0

Accepted Solution

Official Solution

Increasing Call blocking

When is ATT going to increase the number of blocked calls to more than 20 (how about  100) ???  I've got so many blocked numbers that 20 is really INSUFFICIENT!!  I'm getting more spam calls than real calls and had to delete some of the older blocked numbers just to enter the new ones.   I really do

Questions

4.2K

8

0

0

I don’t know

Why is that I have entered a number on one of my smart limit accounts to be blocked but their messages continue to come through?

Questions

190

1

0

0

AREA Code Blocking Query

Is there an option to block a specific "area code"? For example, we get a solicitation call from Kingston Jamaica area code 3 times a week. The number is always different as it is spoofed, but the area code is always the same. Since we don't know anyone in Jamaica, nor do we want calls from that cou

Questions

342

0

0

0

Call Blocking - More than 20 numbers

U-Verse Voice should allow more than 20 numbers to be blocked.  I use this service to eliminate political calls, telemarketers using polling, and religeous groups. All of these have loopholes in the Do Not Call list that permits them to bother me at home.  I'm certain that it is technically possible

Questions

993

4

0

0

Closed

Please allow blocking of Unknown and No Caller ID calls

Would love to start a campaign to allow blocking of "Unknown" and "No Caller ID" numbers.  99.9% are violating the Do Not Call List and it needs to stop.  Even if ignorable, it is disruptive and should not be tolerated. Dear AT&T,Please lead the way in helping to stop the "Unknown" and "No Caller ID

Questions

2K

12

0

Does ATT provide a ChargeBack feature to help prevent unwanted calls?

Caller ID and Call blocking aren’t enough. Merely blocking unwanted phone calls does little to dis-incentivize the scammer from continuing to robocall other victims. What is needed is a ChargeBack feature. The idea for ChargeBack is after receiving an unwanted call you can select to block and charge

Questions

398

2

0

Need to BLOCK MORE NUMBERS

I quickly used up my allowance of 20 blocked numbers within 2 weeks.  Can you please allow more numbers to be blocked - like 100 or 200?  Call screening will not work for me. Here are several ways you could increase this limited number1) Create wild cards - since spammers seem to use blocks of simil

Questions

525

2

0

0

If you block a phone number, how is the party still able to leve a voice mail?

I have a land line and I do NOT understand why blocked numbers are both still able to call AND leave a voice mail. Can someone please explain to me how and why this is happening?    Also, I get non-stop calls from "Unavailable 1" on my caller ID. How can I block this from calling me over and over an

Questions

1.5K

0

0

0

Whitelist number blocked by Call Protect Plus

I have Call Protect Plus enabled and set it up to forward all the categories to voicemail. I noticed today that I was not getting call backs for service related issues from Comcast ((800) 266-2278).  They were going straight to voicemail.     I checked the Call Protect app and all

Questions

578

1

0

0

Why is U-verse Call Blocking limited to 20 numbers?

This has been a busy season for scam calls, spoofed calls, and telemarketers who ignore the Do Not Call list.  After switching to U-verse Voice from AT&T POTS I was pleased that Call Blocking is an included feature, but the limit of 20 numbers is unfortunate.  Just today we got three scam calls; the

Questions

1.1K

5

0

0

Why does technology only make it easier for the scammer?

How can we stop these calls (landline) ? Seems like the louder we praise and marvel at our own technology, hackers & scammers benefit all the more. VoIP makes an overseas call appear local, CID can be spoofed to show as a local call, if memory serves, I once got a call from my own number. How can yo

Questions

359

3

0

0

Blocking all calls except Your contact list

Until recently I have been using my Norton Antivirus app to block all incoming calls and texts except for those on my contact (google). It worked flawlessly. I have a Samsung S9+, android OS. Then Google stopped allowing Norton permissions neccesary to accomplish these great features . So now I'm le

Questions

2.2K

2

0

0

Amazon Fire Phone - Voicemail question,"visual voicemail" issue and blocking?

I just got an Amazon Fire Phone.   Sorry if this seems ignorant or redundant.    Issue 1 -Is there a way to limit how many times a call rings before it goes to Voicemail?I know they go by "time" not by # of rings.   I couldn't find a voicemail prompt to change or customize this.  I really just want

Questions

1.6K

1

0

0

U-verse Voice Phone Feature Call Blocking locks up at 19th number

When I try to enter the 20th phone number in my Call Blocking feature, my computer locks up.  If I delete one of the 19 numbers, and then enter a new 19th number, it is accepted.  This has been going on for months.  I keep thinking it is a glitch that will be corrected.  The same thing happens in my

Questions

299

1

0

0

Call Protect Blocking a number from contact list

I am seeing an issue where Call Protect is blocking a number that is in my contact list on my phone and in the app. How can I the app from blocking the calls for this number?

Questions

639

1

0

0

Can't add phone number to block on landline

I have landline phones (at least I think they're still considered landline phones as they are part of U-verse's triple package) for which I want to add phone numbers to block.  Pressing *60 gets the "Call blocking is active" message, but no options follow to add/delete a number, as the online instru

Questions

1.7K

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.